App Feature Concept & User Flow
My role: Proposed feature flow to help air travelers track luggage using their phones, without access to an airline app. Created in eight hours.
/* Spec Work */
Decisions & Assumptions
Decisions & Assumptions
Progressive web app allows user to access via web site.
QR code facilitates quick access to the site.
Push notifications communicate without extra work from the user.
Position the product as a third-party service that is airline-agnostic.
Benefits airlines by covering patrons that don’t have the airline app and provides another positive interaction with customers.
Will need airline cooperation for communication, signage and bag tag integration.
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